Delivery Policy


Orders received before 2pm on Monday through Thursday will receive next working day delivery on all consumables and accessories in stock; due to the weekend, orders received before 2.00pm on a Friday will be delivered on Monday, the next working day.

Should you order anything we’re currently out of stock on it will be sent as soon as we receive new items.

For coffee machines and other equipment, please contact us before you order to discuss your delivery timescale as lead times can vary – our sales office will be happy to answer your questions and is available on 0800 021 3000.

There’s a delivery charge of £6.75 + VAT on all orders of under £65.00 + VAT. If you’re unsure whether you’ll incur a delivery charge, you can check your shopping cart; details will be available there.

Exceptions to Delivery
We regret that we are unable to deliver to the Scottish Highlands and all islands, or to Northern Ireland.
Unfortunately we cannot ship to a home address.

More information related to our delivery policies can be found in our Terms & Conditions.